After 10 years
How much time do you expect to get order confirmed, after you offer the quotation with your customer? Our latest success story is decade.
Our first met was in interpack 2008, and the first quotation that I offered was at 2010.
This esteemed company / customer is renowned pesticide / home care manufacturer in this industry. The selecting process of machinery and equipment is celebrated for the thoroughness, where each technical detail and performance dimension is taken into account. Also, they have their own global formulated product electrical specification. Since ten years ago, they started on a depth research and evaluation for the next generation products, via. scrutinizing machine suppliers in the market.
During this extensive evaluation process, to keep closing communication with the client, and listening to their feedback were our persistent conviction. Every question and comment were taken most seriously, leading to various improvements tailored to customer's specific needs. This approach not only arose the quality of mechanical and electrical of our machine but also irrigated a stronger and collaborative relationship with this customer.
Throughout these ten years, we have continuously pursued innovation and advancement. The dedicated research and development made by our team have focused on lifting the efficiency, reliability, and capacity of our products. The Customer's needs have been always our most prior principle, and we consecutively endeavor to improve our products, also make sure the exceptional results for this customer's businesses.
Till now, the efforts of our team have borne fruit, by this client's commendation that the performance & quality of our machine & equipment is superior and consistent. The surely believe that KWT's products will arise their productivity and competitiveness. The result as our expect, this client have decided to clasp our machine and equipment fully, when they expand the global facility and category of marketing.
Is it a successful case? Is it worth to spend 10 years?
However, we client to the believe that this model is married to the program of customer cultivation. We are looking forward to more collaborations with more customers for creating a glorious tomorrow together.
